Privacy Policy
How we use your personal data, and the choices you have
About This Notice
If you are interviewing through Exterview, you are trusting us with information about yourself, and we take that responsibility seriously. Exterview AI helps organizations conduct interviews, evaluate candidates, and produce structured hiring assessments. This notice explains what personal data we collect, why we collect it, who we share it with, how long we keep it, and the rights you have over your information. Exterview Solutions Private Limited is responsible for the personal data described in this notice.
Information We Collect
Depending on how you use Exterview, we may collect the following categories of information.
Information You Provide
CVs and resumes
Profile information
Application details
Responses submitted during interviews
Interview Content
Interview recordings
Transcripts
Uploaded documents
Responses generated throughout the interview process
Assessment Information
AI-generated scores
Competency evaluations
Interview reports
Structured assessments and qualification records
Technical Information
IP address, browser type, and device information
Domain information, cookies, and usage analytics
Similar technical identifiers collected automatically when you use our website or platform
Why We Use Your Information
We process personal data to:
Conduct interviews and candidate assessments
Produce evaluation reports for hiring organizations
Operate and improve our platform
Secure our systems and detect misuse
Meet legal and regulatory obligations, and support customer service and platform administration
Where applicable under GDPR and similar privacy laws, we rely on appropriate legal bases including:
Performance of a contract
Your consent
Legitimate interests, and compliance with legal obligations
AI-Assisted Assessments
Some Exterview products use AI models to help assess, score, and rank candidates. Whenever automated assessment is involved: AI supports, not replaces, human decision-making, and human oversight is built into the platform. You may request an explanation of how an assessment was produced, and you may request a human review of an automated outcome. Our goal is transparent, explainable, and accountable AI-assisted hiring.
Sharing Your Information
We share your information only where necessary.
Hiring Organizations: Your interview content and assessments are shared with the organization conducting the hiring process, since Exterview acts on their behalf.
Trusted Service Providers: We work with carefully selected service providers that help operate our platform. They process data only under contractual obligations requiring appropriate privacy and security protections.
Legal Requirements: We may disclose information when required by law, to comply with legal obligations, or to protect the security and integrity of our services. Exterview does not sell your personal data.
Data Storage
Our services are hosted on Microsoft Azure across data centers located in the United States, the European Union, and India
We store your information in the region most appropriate to your location whenever possible
If personal data must be transferred internationally, we use lawful cross-border transfer mechanisms designed to keep your information protected
Data Retention
We retain personal data only for as long as necessary to deliver our services
We retain data to fulfill the purposes described in this notice
We retain data to meet legal or regulatory requirements
Once retention periods expire, data is securely deleted or permanently anonymized
Cookies
We use cookies and similar technologies to:
Keep our website functioning correctly
Improve website performance
Understand how visitors use our services
We do not combine cookie information with your identity without your consent.
You can manage or disable cookies through your browser settings.
Your Privacy Rights
Access your data: Request a copy of the personal data we hold and understand how it is used.
Correct or delete your data: Ask us to correct inaccurate or incomplete information, or request deletion unless we are legally required to retain it.
Limit, object, or receive your data: Restrict or object to certain types of processing, or obtain your information in a portable, machine-readable format.
Opt out, ask about AI, or raise a grievance: Exercise applicable opt-out rights where provided by law, request an explanation of AI-assisted assessments and ask for human review, or submit a grievance or nominate someone to act on your behalf.
Exercising Your Rights
To exercise any privacy right, contact us using the details provided below.
To protect your information, we may ask you to verify your identity before processing your request.
We will acknowledge your request promptly, respond within the time required by applicable law, and inform you if additional time is required for complex requests.
Exercising your privacy rights is generally free of charge.
Complaints
If you believe we have not handled your information appropriately, please contact us first so we can investigate and resolve the issue. You also have the right to lodge a complaint with the appropriate regulator, including the Data Protection Board of India (DPDP Act), your local EU Data Protection Authority, or the California Privacy Protection Agency (where applicable).
Updates
We may update this Privacy Notice as our services, technology, or legal obligations evolve. When material changes are made, we will update the version and effective date, and notify users where appropriate.
Contact Our Privacy Team
If you have questions about this Privacy Notice or how your personal data is handled, please contact us.
Email: privacy@exterview.ai
Company: Exterview Solutions Private Limited
Data Protection Officer: Anusha Surapaneni, CCO (Interim DPO)
Postal Address: 16192 Coastal Highway, Lewes, Delaware 19958, USA
We welcome your questions and treat every privacy enquiry seriously.
Or use our online Privacy Webform